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If you are experiencing flooding IN or UNDER your HOME or YARD,

Turn off your water service immediately.

 

main water shutoff may be in your entry closet or garage.

NO Water/Major Leak

Main Water Must  be Turned off

 

  • Is the leak at a fixture? ex:  running toilet, sink drain, dripping faucet

  • If you use the shutoff for the fixture does the leak stop?

  • Can the water be captured in a bucket, bowl, etc. and isn't causing damage to floors, cabinets, etc.?

 

If you answer "Yes" to any of the Water/Major Leak questions, this is NOT considered an after hours emergency

Sewer Stoppage/Backup

NO Drainage

 

  • Are ANY fixtures (in bathrooms) draining properly?

  • Is your stoppage limited to ONE ROOM?                       ex:   toilet & shower stoppage in one bathroom but your powder room drains properly

 

If you answered "YES" to any of the Stoppage/Backup questions, this is NOT considered an after hours emergency

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