If you are experiencing flooding IN or UNDER your HOME or YARD,
Turn off your water service immediately.
main water shutoff may be in your entry closet or garage.
NO Water/Major Leak
Main Water Must be Turned off
Is the leak at a fixture? ex: running toilet, sink drain, dripping faucet
If you use the shutoff for the fixture does the leak stop?
Can the water be captured in a bucket, bowl, etc. and isn't causing damage to floors, cabinets, etc.?
If you answer "Yes" to any of the Water/Major Leak questions, this is NOT considered an after hours emergency
Are ANY fixtures (in bathrooms) draining properly?
Is your stoppage limited to ONE ROOM? ex: toilet & shower stoppage in one bathroom but your powder room drains properly
If you answered "YES" to any of the Stoppage/Backup questions, this is NOT considered an after hours emergency